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Frame Care & Hanging instructions

1. Avoid Heat

To maintain the integrity of your framed pictures, it is best not to hang them above radiators, as rapid temperature changes can cause the materials to dry out and adhesives to weaken.


2. Beware of Damp

Damp conditions can lead to undesirable effects on your pictures, such as rippling and potential fungal growth. It is advisable to wait at least six months before hanging pictures on freshly plastered walls. Avoid displaying framed pictures in humid environments whenever possible, although conservation framing can help mitigate these effects.


3. Hang Securely

Your frame will come with either a cleat for hanging, a cord attached to the back of your frame or hanging straps with d rings attached to either side of your frame. Ensure your pictures are hung securely on the wall using suitable fixings for the weight of your frame. If you are unsure, please get in touch and we will advise. Hang work to a stud wall, using screws and wall plugs. The glazing is likely to be glass unless you have opted specifically for Optium acrylic. It is advised not to hang works glazed with glass above beds, sofas, and in children’s rooms.

Handle with Care During Cleaning

When cleaning your frames, it's best to use a microfibre cloth to dust them, avoiding water or cleaning fluids. When cleaning your glazing, if you must use a cleaner, make sure to use glass cleaner which is ammonia free and never spray directly onto the glass.


5. Protect from Light

To preserve the colors and paper quality, avoid hanging pictures directly opposite large windows that receive direct sunlight. If necessary, consider using UV-coated glass to slow down the fading process.


6. Safe Handling and Storage

When carrying or transporting a picture, hold the frame firmly on both sides to prevent accidental damage. For storage, stack pictures vertically and right side up. When stacking, ensure the glass surfaces face each other to prevent hangers from damaging the frame. Your work is mounted using paper hinges. Do not keep your frame face down when storing as this will cause the hinges to fail.

7. Using a Hanging cleat

Mark out where you would like your frame to hang on the wall. Ideally this is on a stud. You can do this by putting the cleat against the wall and by using something that will fit in the screw holes, leave a slight mark on the wall so you know where to screw. Use a level on top of the cleat before marking to make sure it is level.


Screw the cleat to the wall using wall plugs. The cleat should be attached so the smoother side is against the wall- like image below:

Untitled design (43)_edited.png

8. Hanging with a Hanging strap:

Measure frame_edited.jpg

fig. 1: 

A: Measure from the bottom of the frame to the top of the hanging strap.

B: Measure the distance between the middle of the left side strap and the middle of the right side strap.

C: Measure from the floor to the height of where you want the bottom of the frame to be positioned when hung.

​​There is a subframe on the back of your frame which fits the cleat and means you simply lift the frame over the cleat and carefully hang the frame from the subframe.

Measuring wall_edited_edited.jpg

fig. 2: 

A: Decide where on the wall you want the centre of the picture (from left to right) to be. Add together measurements A and C in fig 1. This will give you the height of where you should mark the centre point.

B: Using the measurement from B in fig 1, divide thisin half. From the centre point measure out to that number to the left and make a mark on the wall and to the right of the centre point, marking the wall. This will give you the locations of where you should put your screws. Once screws are up, hang the work from the d rings on the straps.

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