1. Avoid Heat

 

To maintain the integrity of your framed pictures, it is best not to hang them above radiators, as rapid temperature changes can cause the materials to dry out and adhesives to weaken.

 

2. Beware of Damp

 

Damp conditions can lead to undesirable effects on your pictures, such as rippling and potential fungal growth. It is advisable to wait at least six months before hanging pictures on freshly plastered walls. Avoid displaying framed pictures in humid environments whenever possible, although conservation framing can help mitigate these effects.

 

3. Hang Securely

 

Your frame will come with one of the following:

A: Hanging cord attached with horizontal  D-rings.

B: D ring straps attached vertically.

C: French cleat.

 

Ensure your pictures are hung securely on the wall using suitable fixings for the weight of your frame. If you are unsure, please get in touch and we will advise. Please see further instructions below. The glazing is likely to be glass unless you have opted specifically for Optium acrylic. It is advised not to hang works glazed with glass above beds, sofas, and in children’s rooms unless you are confident in hanging the frame correctly.

 

4. Handle with Care During Cleaning

 

When cleaning your frames, it's best to use a microfibre cloth to dust them, avoiding water or cleaning fluids. When cleaning your glazing, if you must use a cleaner, make sure for anti-reflective glass or Optium Acrylic, this is ammonia-free and never spray directly onto the glass.

 

5. Protect from Light.

 

To preserve the colours and paper quality, avoid hanging pictures directly opposite large windows that receive direct sunlight. If necessary, consider using UV-coated glass to slow down the fading process

 

6. Safe Handling and Storage

 

When carrying or transporting a picture, hold the frame firmly on both sides to prevent accidental damage. For storage, stack pictures vertically and right side up. When stacking, ensure the glass surfaces face each other to prevent hangers from damaging the frame. Your work is mounted using paper hinges. Do not keep your frame face down when storing as this will cause the hinges to fail.

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Hanging Instructions

 

When frame comes with a cleat for hanging:

1. Measure from the bottom of the frame to the bottom of the cleat.

This indicates the height of the cleat on the frame.

 

2. Decide how high you want the bottom of the frame to be on the

wall- Measure from the floor to where you want the bottom of the

frame to sit.

 

3. Calculate where the wall cleat should go:

Add the two measurements:

○ Floor to bottom of the frame 
○ Bottom of frame to bottom of cleat 
This total gives you the height where your cleat should be placed.

 

4. Level and secure the wall cleat

○ Use a spirit level to ensure the wall cleat is perfectly horizontal.

○ If the frame is heavy, install the cleat into wall studs. If studs aren’t available, use heavy-duty wall anchors.

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5. Hang the frame
Lift the frame and lower it onto the wall cleat until it locks into place.
For heavy frames:
○ French cleats are ideal for heavy artworks — they provide strong, stable support and help keep the frame flush to the wall.

○ Make sure to use screws appropriate to the wall type (e.g., masonry, drywall, wood).

○ When possible, align at least one of the wall cleat screws into a stud for maximum support.
See image above to see how the subframe connects with the cleat.

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When the frame comes with hanging straps:

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If your frame has hanging straps, they are designed to be used with J-hooks.

You should still use the appropriate screws and wall plugs. Do not put hanging cord

on these hanging straps- They are not designed for this when they are screwed into

the frame vertically and the cord will put unnecessary strain on the hanging straps

causing them to fail.

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1. Measure the distance between the straps:
Measure the distance from the centre of the left strap (where the screws are) to

the center of the right strap.

 

2. Measure the height on the wall
Decide how high you want the bottom of the frame to sit on the wall.
Measure from the floor up to that point.

 

3. Measure from the bottom of the frame to the top of the hanging straps

 

4. Mark the centre point on the wall
Decide where you want the centre of the picture (left to right) to be on the wall.
Add the height from step 2 (floor to bottom of frame) to the height from step 3 (bottom of frame to straps).

This total gives you the height from the floor where you should mark the centre point.

 

5. Mark the screw positions
Take the measurement from step 1 (distance between straps) and divide it by 2.
From your centre point on the wall, measure out that half-distance to the left and to the right.

These are the spots where your screws or picture hooks should go.

 

Use j hooks that have two screw holes. They help distribute the weight and keep the frame secure. Once the hooks are installed, you can hang your frame from the straps. Use the appropriate screws and wall plugs for your wall and the weight of the frame.

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When the frame comes with Hanging cord:

1. Pull the cord tight and measure to the top
Pull the hanging cord upward (as it would be when hung) so it forms a peak.

Measure from the top of the frame to the peak of the cord —

this tells you how far the hanging

point (hook or screw) will sit above the frame.

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2. Decide the frame's position on the wall
Measure from the floor to where you want the bottom of the frame to sit.

 

3. Calculate where to place the hook
Add the height from step 2 (floor to bottom of frame) to the height of the frame

itself.

Then subtract the measurement from step 1 (top of frame to peak of the cord).

This gives you the height from the floor where your wall hook or screw should go.

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4. Mark the centre point left-to-right
Decide where you want the centre of the frame to be horizontally. Mark that spot on the wall — this is where the hook or screw should be placed (unless using two hooks — see below).

 

For heavy frames- Anything over 10 lbs or 4.5kg
○  Use two picture hooks (j hooks as shown in earlier images) or screws
instead of one. This helps distribute the weight evenly and keeps the
frame level.

○ Space the hooks 8–10 inches apart, or based on where the cord will sit
securely when hung.

○ When using two hooks, follow the same steps above, but instead of placing
one hook at the centre, place each hook equal distances to the left and
right of the centre mark.

○ Make sure the hooks or screws are installed into wall studs or use
heavy-duty wall anchors if studs aren’t available.

Use heavy-duty picture hooks rated for the weight of your frame. If the frame
feels too heavy or the wall material is weak (e.g., plaster or drywall), always
secure into studs or consult a professional installer